Terms of Service

Effective: April 2, 2026 · Last updated: May 22, 2026

1. Agreement to Terms

By creating an account, accessing, or using PointIQ (the "Service"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.

The Service is operated by Vibral ("Vibral," "we," "us," or "our"). References to Vibral include its owners, operators, and any successor entities. These Terms will survive and remain in effect regardless of any change in Vibral's legal structure or entity formation.

2. Description of Service

PointIQ is a web-based court sport analytics platform. It processes game data exported from PBVision and other compatible tracking systems to deliver coaching insights, performance ratings, matchup scouting reports, and personalized drill recommendations.

Core analytics including coaching insights, partner chemistry scores, and matchup scouting are computed server-side by our API and returned to your browser. Structured results are synced to secure cloud storage.

3. License Grant

3a. License to You

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial purposes. This license does not include the right to sublicense, resell, redistribute, or create derivative works from the Service or any of its components (including but not limited to algorithms, coaching logic, analytics models, user interface design, and source code).

3b. License to Us (Your Data)

You own your data. Game data you upload to PointIQ remains your property. We do not claim ownership of your personal game data.

You grant us a limited, non-exclusive license to store, process, transmit, and display your data solely to provide the Service to you. This license terminates when you delete your account or request data deletion.

3c. Anonymized & Aggregated Data

You grant us the right to create and use anonymized, aggregated, de-identified data derived from your use of the Service. This data will be stripped of all personally identifiable information (including email, name, and any identifiers that could reasonably be used to re-identify you). We may use this anonymized data to improve the Service, develop new features, train machine learning models, conduct research, and generate aggregate benchmarks or statistics. This right survives account termination.

For clarity: we will never sell, license, or share data that identifies you individually. Anonymized data is used only in aggregate form and cannot be traced back to you. See our Privacy Policy for details on how anonymization works.

4. Account Registration & Eligibility

To use the Service, you must register with a valid email address. You are responsible for all activity under your account and for maintaining account security. Notify us immediately if you believe your account has been compromised.

You must be at least 13 years old to use the Service. If you are between 13 and 18, you represent that you have your parent's or legal guardian's consent to use the Service and agree to these Terms.

5. Service Plans & Payment

5a. Free Tier

PointIQ offers a free tier that allows you to upload and analyze up to 5 games at no cost, with no credit card required. The free tier includes full access to coaching insights, matchup scouting, and performance tracking for those games.

5b. Paid Subscriptions

To analyze more than 5 games, a paid subscription is required. Paid plans are billed on a recurring annual basis at the rates displayed on our pricing page at the time of purchase. The Pro plan is $79.99/year. The Coaching+ plan is $199/year (or $24/month billed monthly). A 14-day free trial is included.

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No prorated refunds are issued for partial periods, though refund requests are considered on a case-by-case basis.

5c. Price Changes

We reserve the right to change subscription pricing with at least 30 days' notice. Price changes will not apply to active subscriptions until the next renewal date. We will notify you via email before any price change affects your account.

6. Intellectual Property

The Service — including its design, source code, algorithms, analytics models, coaching logic, branding, trademarks, documentation, and all related intellectual property — is and remains the exclusive property of Vibral. Nothing in these Terms grants you any right, title, or interest in the Service beyond the limited license in Section 3a.

"PointIQ" and the PointIQ logo are trademarks of Vibral. You may not use them without prior written consent.

7. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law
• Attempt to gain unauthorized access to other users' accounts, data, or any part of our infrastructure
• Upload malicious content, malware, or files designed to disrupt the Service
• Use automated tools (bots, scrapers, crawlers) to access or extract data from the Service beyond normal individual use
• Reverse engineer, decompile, disassemble, or attempt to derive source code from the Service, except to the extent expressly permitted by applicable law
• Resell, sublicense, or commercially exploit the Service or any data derived from it without our written consent
• Misrepresent your identity or impersonate another person when using the Service
• Circumvent or attempt to circumvent usage limits, authentication, or security measures

8. Third-Party Services & Data Sources

PointIQ processes data from third-party tracking systems, including PBVision. We are not affiliated with, endorsed by, or responsible for any third-party service. Your use of third-party data sources is subject to their respective terms.

Our infrastructure relies on the following providers. We are not responsible for their availability, performance, or data practices, though we select them with care:

• Cloudflare: Hosting, storage (R2), and API infrastructure. Subject to Cloudflare's Privacy Policy.
• Resend: Transactional email delivery (authentication emails). Subject to Resend's Privacy Policy.
• Stripe: Payment processing for paid subscriptions. We do not store or process your payment card data; it is handled entirely by Stripe. Subject to Stripe's Privacy Policy and Terms of Service.
• Mailgun: Email delivery infrastructure used for the game import feature (emails sent to your personal PointIQ inbox address). Subject to Mailgun's Privacy Policy.
• Apple App Store / Google Play Store: Distribution channels for the iOS and Android apps. Your use of apps downloaded through these stores is also subject to Apple's and Google's respective terms of service.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. We specifically disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Service will be uninterrupted, secure, or error-free, or that any coaching insights, ratings, or analytics will be accurate or produce specific results in your athletic performance.

PointIQ provides data-driven suggestions — not professional coaching, medical, or fitness advice. Always consult a qualified professional for personalized training or health guidance.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIBRAL AND ITS OWNERS, OPERATORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES arising from or related to your use of or inability to use the Service, including but not limited to loss of data, loss of revenue, personal injury, or property damage.

Our total aggregate liability for any claims arising under these Terms shall not exceed the greater of (a) the amount you paid for the Service in the 12 months preceding the claim, or (b) fifty dollars ($50 USD).

11. Indemnification

You agree to indemnify, defend, and hold harmless Vibral, its owners, operators, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any third party's rights.

12. Termination

You may close your account at any time by contacting us at support@vibral.org. We may suspend or terminate your account if you violate these Terms, or for any other reason with reasonable notice (except in cases of serious violations, where immediate suspension may be necessary).

Upon termination, your license to use the Service ends immediately. We will retain your data for 30 days to allow you to request an export, after which it will be permanently deleted. Our rights to anonymized, aggregated data (Section 3c) survive termination.

13. Dispute Resolution

We encourage you to contact us at support@vibral.org to resolve any dispute informally before initiating formal proceedings.

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict-of-law principles. Any dispute that cannot be resolved informally shall be submitted to the exclusive jurisdiction of the state and federal courts located in Texas.

14. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will notify you via email or through the app at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

We will maintain a changelog of material revisions. The "Last updated" date at the top of this page reflects the most recent revision.

15. Severability & Waiver

If any provision of these Terms is found to be unenforceable, the remaining provisions continue in full force and effect. Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

16. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Vibral regarding the Service and supersede all prior agreements, understandings, and communications.

17. Contact

Questions about these Terms? Contact us at support@vibral.org.